United Way understands that the security of your personal information
is important to you. To assist us in offering these services in a
secure manner, we employ a number of controls that are described below.
These controls allow us to properly authenticate your identity when
you access these services and protect your information as it travels
over the Internet between your access device (such as PC or wireless
device) and United Way. Many of the services we provide on this Web
site utilize access codes (such as your login email and password).
United Way's Online Services products provide some additional security
measures.
United Way requires the use of secure browsers to protect access
to information while you access these online services. Access to
personal and sentitive information is encrypted via digital certificates
and other public key infrastructure services. This is the same ecryption
techniques that online banks and financial services use. It is the
most secure system available and vitually guarantees that the intented
user is the only one that has access to the information. Secure
browsers allow you to communicate with this web site in a protected
session by encrypting information that flows between you and our
server. To verify your session is secure, look for https: instead
of http: on the URL, and a secure symbol (For example, closed padlock,
key) on the status bar of your browser located on the lower part
of the screen. For greater security when viewing your account information
over the Internet, we recommend that you use a browser with 128-bit
encryption. For more information on your favorite browser's features
and how to download a more secure version of your browser, click
on one of the browser logos at the end of this page.
Cookies are small pieces of temporary data that are exchanged between
a web site and a user's computer which enable a "session",
or "dialog", to be established between the two machines.
With the session established, this site is able to tailor its responses
(i.e., identify and provide you with the information you want) and
help you traverse our web pages in the most efficient and effective
manner possible. The session is often broken when this site's server
does not receive further requests from your computer or you simply
exit your browser.
On some web pages, we use "cookies" to
provide better service to our customers. We do not use cookies to
collect any personally identifying information from users or to
track user activities beyond our web site. We do not maintain copies
of cookies on our web site after you leave our web site.
We limit the use of cookies to "session cookies"
- types of cookies that are temporarily stored in your computer's
memory. Session cookies are normally deleted from a user's computer
when the user logs off the computer or the user exits the browser.
We do not issue "persistent cookies" - types of cookies
that could be stored permanently on your workstation and reused
each time you visit this site's web site.
To provide additional protection, a timeout feature
is used on selected portions of our web site. This feature will
automatically log you off of your current Online session after an
extended period of time on our site. Re-establishing and authenticating
your credentials for your online session helps to reduce unauthorized
access to your protected information within the site.
As you view the website, information may be collected about your
visit, but not about you personally. We do not collect personal
information from you unless you voluntarily supply it to us. Through
our web server logs, we are able to ascertain statistics such as
the domain name from which you accessed the Internet (e.g., AOL,
Earthlink), and which pages you viewed on our site. By capturing
these statistics, we are better able to manage the site capacity,
as well as tailor the information provided to better serve the needs
of our customers.
United Way employs a protection mechanism known as a firewall to
protect our computer systems and your information. Firewalls can
be thought of as a selective barrier that only permits specific
types of traffic through to United Way's systems.
United Way provides additional security for some
products and services via through the United Way Certification Authority.
If you would like to view our Certification Practices Statement,
click here.
While United Way continually provides security control to protect
your information, we believe it is extremely important for you,
our customer, to take responsibility for security too. Following
are some ways that you can protect yourself and your accounts:
- Never share your password with anyone.
REMEMBER, A United Way or agency REPRESENTATIVE WILL NEVER ASK
YOU FOR YOUR PASSWORD.
- If you think that your password may have
been compromised, contact United Way immediately.
- Consider using a personal firewall to
prevent hackers from invading your personal computer, especially
if you are using DSL or Cable Modem to access the Internet.
- Install virus protection software and
scan all downloaded software as well as all diskettes before use.
Also, do not accept email attachments from unknown sources.
When done with your transactions, always
click on the logoff button on the site to exit out of the application.
When using a public PC (such as in a library or school), close the
browser when you are finished.
United Way understands that your trust in us depends on how well
we keep your personal, business and account information secure.
United Way's Information Security Program is comprehensive and is
followed by our employees to ensure that your information is secure
whether you choose use our services in-person, by telephone, or
over the Internet.
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