Site Frequently Asked Questions (FAQ)

  1. What is this site?
  2. Who can use this site?
  3. Why do agencies and non-profit organizations use this site?
  4. Is this a United Way site?
  5. Can non-United Way agencies and non-profit organizations use this site?
  6. Who can become a member?
  7. How do I become a member?
  8. Are there any fees for membership?
  9. What are the minimum computer requirements to get the fullest benefit of this site?

What is this site?
This site a a community health and human services tool for the people of Northwest Georgia. The purpose of the site is to provide a place where people in need can get real-time information about individuals and agencies that provide services. It's all about people helping people.

Who can use this site?
Anyone can use this site - although the primary benefactors of this site are the people of Northwest Georgia. For the most part, the services offered by agencies, non-profit organizations, and volunteers on this site are available only to the people of Northwest Georgia. We gladly accept all volunteer offers and we make every effort to respond to every request for help, even for those outside Northwest Georgia.

Why do agencies and non-profit organizations use this site?
Agencies have a variety of reasons for using this site. Many smaller agencies and non-profit organizations, that can not afford expensive software, use the site for its powerful client and volunteer features. (Don't worry - all personal information is confidential and secure.) Other agencies use it for it's collaborative features - a feature that allows each agency to define how it works with other participating agencies. Some agencies use it to make the best use of their services by reviewing their clients' history of help received. And some agencies make use of all these features, the reports, and more!

Is this a United Way site?
This site is provided by United Way of Northwest Georgia and is intended to benefit all the people of Northwest Georgia. United Way of Gordon County also participates in this site.

Can non-United Way agencies and non-profit organizations use this site?
Absolutely! We welcome and encourage all agencies and non-profit organizations that provide health and human services in Northwest Georgia to use this site. You don't have to be a United Way agency. The site is designed as a community site to make it easy for people to help people.

Who can become a member?
Any employee or volunteer of a participating agency can become a member. Those wishing to join must agree to protect the integrity of the database and follow the site's practices and policies. (Click here to see those practices and policies.)

How do I become a member?
If you are an employee or volunteer of a participating agency, you can click here to fill out a form to request membership or you can ask your agency's administrator to set up your account. If your agency does not currently participate, click here to set up your agency's information. Once approved by United Way of Northwest Georgia, you will be able to become a member. (Click here to search for your agency. If found, the agency is a participating agency.)

Are there any fees for membership?
No. The use of the site is free and is provided by United Way of Northwest Georgia, Mohawk Industries, and Tesla Technologies.

What are the minimum computer requirements to get the fullest benefit of this site?
This site was designed to be viewed using the following browsers: Internet Explorer 6.0+, Mozilla 1.0+, Netscape 6.0+, and other HTML 4.01 compliant browsers. Any computer capable of supporting those browsers is sufficient.